Return & Refund Policy – Daas Jewelery

At Daas Jewelery, customer satisfaction is our top priority. We understand how important it is to feel confident and secure when purchasing artificial bridal jewellery online. That’s why Daas Jewelery offer a return or refund policy of our customer product color is fade or black, ensuring peace of mind with every order.

We take great pride in the quality and craftsmanship of our jewellery. However, if you experience discoloration, such as fading or blackening of the product, we are here to help — as long as the following conditions are met.

Conditions for Return or Refund

To maintain fairness and quality service for all our valued clients, Daas Jewelery offer a return or refund policy of our customer ho product color is fade or black, only under these specific guarantees:

1 karrot 2 year return or refund garanty: Our 1 Karrot jewellery items come with a 2-year return or refund guarantee. If the color fades or turns black under normal wear conditions within this period, you are eligible for a full return or exchange.
gold style 1 year guranty of return or refund: Jewellery under our Gold Style category carries a 1-year guarantee. Should the piece lose its shine, fade, or show signs of blackness during regular use within one year, we’ll gladly offer a refund or replacement.

Please ensure that the item is returned in its original packaging and is not physically damaged. Proof of purchase must also be provided to initiate the return or refund process.

Important Usage Guidelines

To keep your jewellery in pristine condition and ensure eligibility for our guarantees, we kindly request that you follow these care instructions:

Must not use huge amount of water or perfume use on jewellery on it and also makeup: Excessive exposure to water, perfumes, makeup, or chemicals can damage the jewellery’s finish and lead to discoloration. Such damage may void the return or refund guarantee. We recommend applying perfumes and makeup before wearing your jewellery and storing pieces in a dry place after use.
Avoid wearing jewellery while bathing, swimming, or during rigorous physical activity. These actions can accelerate fading or tarnishing.

How to Request a Return or Refund

If your product meets the conditions mentioned above, contact our support team via email or our official WhatsApp number. Provide clear photos of the item and explain the issue you’re experiencing. Our customer service team will evaluate your request and assist you through the return process promptly.

Our Commitment

Daas Jewelery stands behind every piece we sell. Our return and refund policy reflects our promise of quality, durability, and customer care. We believe in building lasting relationships based on trust, elegance, and satisfaction.

If you’re not completely happy with your purchase, we’ll do everything possible to make it right — because at Daas Jewelery, you deserve only the best.